FAQ

Log meals (text, photo, or voice note), track weight, sleep, and other health markers, remember you across weeks, and check in at the right moment — never to nag. Ask anything: "what did i eat tuesday?", "am i on track for protein?", "remind me to weigh in friday mornings."

Generic foods and ingredients go through a trusted nutrition database (FatSecret). Branded or restaurant items get looked up on the web (Tavily). Either way, Ren tells you which numbers are solid and which are estimates — it never quietly makes calories up.

Yes. Send a photo to Ren on WhatsApp; vision identifies the items and confirms with you before logging. A nutrition label on a package works too — Ren reads the printed numbers straight off it. Voice notes as well — Whisper transcribes them.

No. Ren is informational only — not medical advice. Always check with a qualified professional for decisions that materially affect your health.

FatSecret (food database), Tavily (web search for branded items), Anthropic Claude (conversation + photo reading), OpenAI Whisper (voice transcription), Notion (optional dashboard for your logs), and WhatsApp (where the chat happens). Long-term memory is built in, not a bolt-on. Apple Health sync (via an iOS Shortcut) is in early beta — email us and we'll set you up.

Right now WhatsApp is the only live channel. iMessage support (via a self-hosted BlueBubbles bridge) is scaffolded but not yet enabled. Telegram is a possible future addition.

Yes. Tell Ren "remind me at 10pm to log lunch" or "every weekday at 8am to weigh in" and it schedules whatever you want. You can also see, edit, or cancel any nudge from your settings page or by asking Ren directly.

No. We don't train any model on your messages. Our model provider (Anthropic) operates under commercial data terms that also do not train on customer data. Your chats with Ren are used solely to respond to you and remember relevant context across turns.

Two options. By default, in our sqlite store — visible only to Ren when it needs to answer your questions. If you choose to connect Notion, your meal logs mirror to a database in your Notion workspace — rows you can edit, filter, or chart. Either way, you control the data.

Two ways:

• Message "delete my data" to Ren on WhatsApp.
• Email hadamuhammad@gmail.com.

Wiped within 24 hours. Full instructions: /data-deletion.

Plain language at /privacy. Short version: we collect what's needed to do the job, send it only to the third parties listed on that page, never sell, never train on it.

Ask Ren to "open my settings" — it texts you a one-time link to your private settings page. Or tell Ren directly, e.g. "change my protein target to 140g" or "remind me at 7am instead of 8am". Whichever's faster.

Email hadamuhammad@gmail.com with your old + new number and we'll migrate your account.

If you have Notion connected, your meal logs are already in your workspace and Notion has its own export. For sqlite-stored data, email us — we'll send you a JSON export within 48 hours.

We keep account data while it's active. Inactive accounts (no messages for 12+ months) get a heads-up email, then deletion. You can delete manually anytime; see above.

We're in an extended beta right now and not charging. Pricing will be introduced once the product graduates from beta. Existing beta users will be grandfathered to a fair price.

Likely yes — a generous free quota that covers most casual use, with paid tiers for unlimited / extra features. Final structure TBD.

No. Ren will be subscription based, not per-message. The integrations we use have free tiers we lean on; usage you'd notice (heavy photo logging, voice notes, etc.) is on us.

Just tell Ren in the chat ("that's not right — the actual answer is X"). Ren updates the relevant log and remembers the correction. If you'd like a human to look at it, email hadamuhammad@gmail.com with the message timestamp and we'll investigate.

Check that WhatsApp shows the message as delivered. If it's stuck on a single grey tick, it didn't reach the bot. Try again in a minute. If it's been delivered (two grey ticks) but no reply for >1 minute, email us — there may be a real outage.

Email hadamuhammad@gmail.com. We typically reply within a day.