Delete Your Data
Last updated: 29 May 2026
You can permanently delete everything Ren knows about you at any time. There are two ways — pick whichever is faster for you.
Option 1 — Message Ren on WhatsApp
1 Open your conversation with Ren on WhatsApp.
2 Send the exact message: delete my data
3 Ren will reply asking you to confirm. Reply yes.
4 Within 24 hours, everything tied to your phone number is wiped: messages, profile, meal logs, nudges, memories, and OAuth tokens for any connected services.
Option 2 — Email us
Email hadamuhammad@gmail.com from the address you associate with your Ren account, or include your WhatsApp phone number in the body. We confirm within 24 hours.
What gets deleted
- Your phone number and any name we have on file.
- Your meal logs (sqlite) and a request to delete from your Notion if connected.
- Your conversation history and long-term memories.
- Your scheduled nudges and reminders.
- Any OAuth tokens we hold (Notion, Apple Health Shortcut secret).
- Your analytics events tied to your phone.
What we cannot delete
- Data already delivered to WhatsApp itself — Meta retains messaging logs under their own policies. To delete your WhatsApp history, use WhatsApp's own controls.
- Aggregate analytics (event counts with no identifying information attached) that have been depersonalized.
If we cannot delete something for a legitimate reason (e.g. legal retention requirements), we will tell you in our confirmation email which item(s) and why.